Introduction

Fil-Expat Placement Agency, Inc. (“Fil-Expat,” “we,” “us,” or “our”) is a Philippine recruitment agency, DMW licence number: DMW-129-LB-07032023-R), with its office at Rm. 403 FSE Bldg. 73 3671, Bautista St, Makati City, 1235 Metro Manila. We are committed to protecting your privacy and handling your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This Privacy Policy explains what personal data we collect through fepa-ph.com and in the course of our recruitment services, why we collect it, how we use and protect it, and what rights you have.

Who This Policy Covers
  • Visitors to our website
  • Employers and their representatives who contact us or submit hiring inquiries
  • Job applicants who apply or register with us, whether online or in person
Personal Data We Collect

Personal information

  • Name, email address, phone number, and mailing address
  • Company name and job title (employers)
  • Hiring requirements: roles, volume, destination country, salary scale
  • Technical data: IP address, browser, device, and pages visited (see our Cookie Policy)

For applicants, we may also collect:

  • Date of birth, civil status, nationality, and photograph
  • Educational background, work history, licenses, certifications, and references
  • Government-issued identification details required for processing, such as passport details [COMPLIANCE PLACEHOLDER — list exact IDs collected]
  • Results of skills assessments and interviews

Sensitive personal information

As part of the deployment process, we may collect sensitive personal information, such as medical examination results and government-issued ID numbers. We collect this only when it is needed for recruitment and deployment, and only with your consent or where otherwise permitted by law.

How We Collect Your Data
  • Directly from you, through forms, emails, calls, interviews, and in-person registration
  • From employers, where they share information about hiring requirements
  • Automatically from your device, through cookies and similar technologies
  • From third parties you have authorized, such as references and former employers
Why We Process Your Data
  • To respond to inquiries and provide recruitment services
  • To assess employers and evaluate, screen, and endorse applicants
  • To process documents for overseas deployment and coordinate with Philippine and foreign government agencies
  • To arrange pre-departure orientation and training
  • To communicate with you about our services and your application
  • To meet legal, regulatory, and record-keeping obligations
  • To improve our website and measure our marketing performance
Basis for Processing

We process personal data only where we have a lawful basis under the Data Privacy Act, including your consent, the need to carry out a contract or take steps at your request before entering one, compliance with a legal obligation, and our legitimate interests, where these do not override your rights. Sensitive personal information is processed only with your consent or where otherwise allowed by law. 

Who We Share Your Data With
  • Prospective and engaged employers, so they can evaluate and hire applicants
  • Philippine government agencies, including the Department of Migrant Workers, and foreign government and labor offices, as required for deployment
  • Medical clinics and training providers involved in the deployment process 
  • Service providers that support our website, communications, and operations, under written agreements requiring them to protect your data
  • Professional advisers and authorities, where required by law

We do not sell your personal data. We share it only with parties who need it for the purposes described here.

Transfers Outside the Philippines

Because our work involves employers abroad, your personal data may be transferred to and processed in other countries. When this happens, we take reasonable steps, including contractual safeguards, to keep your data protected. 

How Long We Keep Your Data

We keep personal data only for as long as needed for the purposes above or as required by law, including record-keeping rules for licensed recruitment agencies. When data is no longer needed, we securely dispose of it. 

How We Protect Your Data

We apply organizational, physical, and technical security measures to protect personal data from unauthorized access, disclosure, alteration, loss, and destruction. These include access controls, limiting data access to authorized personnel, and confidentiality obligations for staff and service providers. In the event of a personal data breach, we will respond and notify the NPC and affected individuals as required by law.

Your Rights as a Data Subject

Under the Data Privacy Act, you have the right to:

  • Be informed about how your data is processed
  • Access the personal data we hold about you
  • Object to the processing of your data, including for direct marketing
  • Rectify inaccurate or incomplete data
  • Erasure or blocking of data that is outdated, unlawfully obtained, or no longer necessary
  • Data portability, where applicable
  • Withdraw consent, without affecting prior lawful processing
  • Be indemnified for damages caused by inaccurate, false, unlawfully obtained, or unauthorized use of your data
  • File a complaint with the National Privacy Commission (privacy.gov.ph)

If you are in the European Economic Area or the United Kingdom, you may have additional rights under the GDPR or UK GDPR.

To exercise your rights, email our Data Protection Officer using the details below. We may ask you to verify your identity first.

Children's Data

Our services are intended for adults and employers. We do not knowingly collect personal data from anyone under 18.

Our Data Protection Officer

Name: [DPO NAME]

Email: [DPO EMAIL]

Address: [PHYSICAL ADDRESS]

Phone: [PHONE]

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the revised date.